Anyone can have a conversation with another person, but few understand how to navigate another person’s mindset. Contractors are no stranger to the different mindsets of clients, prospects and team-members. When your team can identify the mindset of another person and in turn give that person what they want and need in any situation, great things can happen. In this interactive, high-level communication course, attendees will learn tips, tricks and tactics to navigate difficult people and situations while building long term relationships with those you serve on a daily basis.
Learn the benefits of understanding other’s mindsets both inside and outside of your organization
Understand how to interact with difficult people and establish positive relationships
Explore steps you can take to improve you own soft skills to achieve short- and long-term goals