Setting Expectations, Managing Performance, and Best Practices for Hiring and Firing

Overview

Thursday |

Burlington Marriott
1 Burlington Mall Rd
Burlington, MA 01803

Overview

This interactive training equips supervisors and managers with practical tools to lead with clarity and confidence. Participants will learn how to set clear expectations, adapt their management style to different experience levels, and provide constructive feedback in both positive and challenging situations. The course also covers proven strategies for handling difficult workplace conversations and offers guidance on conducting legally defensible and effective hiring and termination processes.

  • Learn how to help the people you supervise know what is expected of them.
  • Explore “situational management,” understanding that not everyone has the same skillset or level of experience.
  • Discuss how to provide constructive feedback, both positive and negative, and how to engage in difficult workplace conversations.
  • Learn tips on how to conduct a legally defensible and effective hiring and firing process.

Lauri RollingsLeadership Expert

Lauri Rollings has more than 20 years of experience in the construction industry as a practicing attorney, executive director of construction trade associations, and a consultant. Rollings previously served as Executive Director of the Plumbing and Mechanical Contractors Association of Oregon and Executive Director of the Plumbing Mechanical & Sheet Metal Contractors’ Alliance of Milwaukee.

Registration