Overview
With the future bringing more of the same accelerated challenges of schedule compression, pricing pressure, and manpower shortages, the industry will be forced to innovate at a heightened clip. Best in class contractors are utilizing value stream mapping to visualize work systems (prefabrication, IT, financial systems, etc.) and identify the gaps, overlaps, and roadblocks in how customer requests/orders are completed. Stephane will use case studies of US based contractors including pictures and detailed descriptions of what they have done, why, and the substantial bottom line results they are enjoying.
- Learn to identify internal and external customers
- Define what your customers value
- Understand the fundamentals to developing a value stream map
- Identify how a gap analysis is used to highlight process improvements